Managed Services

Administer and Enhance Sales Compensation Operations With End-to-End Post-Implementation Managed Services.

Business case for Managed Services

Our Managed Services provide a range of technical and administrative services customized specifically for your long-term needs. Customers choose the types of services needed and the level of support, ranging from few hours every month to dedicated resources. Dual-shore delivery model ensures cost savings and 24/7 support. You get to work with a small pool of resources intimately aware with your systems and processes.

We have internally developed and refined an approach to continuously identify improvement opportunities and deliver enhancements for greater efficiencies. We call it FICO approach – Focus on Improving Commission Operations.

Configuration Support

When business landscape changes, it often requires configurational changes in the SPM tool. Our Managed Services customers have someone readily available to analyze the requirements and deliver the system changes as and when needed. 

Data Management

It’s all about the data. DI experts in the Managed Services team take full responsibility for gathering, cleansing, auditing and loading data into the SPM tools. We design and build checks and balances to proactively catch data issues.

Business Operations

Workload for commission administration team often comes in the ebb and flow. Rely upon Spectrum’s Managed Services team as an on-demand resource pool, ready to help you with all kinds of operational duties. You focus on the strategic initiatives, while we take care of the rest.

System Administration

SPM operations involve a range of system tasks such as data loads, batch processing, job monitoring, report publishing and escalation for failures. Our Managed Services team, via dual-shore delivery model, takes on full responsibility for system administration.

Performance Tuning

All sales compensation systems require frequent tune up. As new layers of business logic get implemented, and the data volumes increase, the performance degrades. Spectrum’s technical experts keep an eye on system performance and tune it up to meet committed SLAs.

Analytics

Sales Compensation systems often provide data feeds to external data warehouse for business analytics. We have BI experts, who specialize in conceiving and building management dashboards in various BI tools such as Tableau, QlikView or Business Objects.

About Us

Spectrumtek is a global leader in Corporate and Sales Performance Management (SPM) Services. We strive to become the trusted partner for our customers on all things related to SPM. Our team is composed of a highly skilled team of professionals who are 100% dedicated to SPM. Read More

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Headquaters

3600 136th Pl.
SE Ste 300 Bellevue, WA 98006.

Regional

Silicon Valley,
1202 Kifer Rd. Sunnyvale, CA 94086.

Asia, INDIA

Indus House,
Plot No. 31 & 32, Sector 19A,
Vashi, Navi Mumbai

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