Varicent + SpectrumTek
In 2012 we had launched Varicent practice, which later became IBM and now again Varicent. Powered by our passion for SPM and focus on customer success, we have earned the trust of more than 100 customers, and successfully delivered 150+ implementations.
Varicent is the top-rated provider of enterprise-class, cloud-based technology for Sales Performance Management (SPM). SpectrumTek provides niche consulting and implementation services, helping clients design and automate SPM business processes. Together, we help customers conceive and deploy solutions that aligns sales behavior with business strategy, motivate sales team, improve profits, reduce errors and provide business analytics for making better decisions.
Why Partner With Varicent & SpectrumTek?
Since 2014, SpectrumTek has become our trusted partner on all technical and operational aspects of our IBM / ICM landscape. Team SpectrumTek brought solid technical and domain experience with large scale complex commission systems.
We picked SpectrumTek for IBM SPM implementation, and they continue to be our partner for support and enhancements. We lean upon SpectrumTek for valuable SPM insight and expertise. Their customer service is fantastic!
Callaway Golf Company is a global sports equipment manufacturing company that designs, manufactures, markets and sells golf equipment (clubs and balls) as well as accessories such as bags, gloves, shoes, and caps.
- Dynamic commission plans
- Manual process
- Lag in data gathering and accuracy
- Reporting structures were inadequate
- Need to self manage the incentive environment.
- Scalable solution deployed
- Customizable over-rides for rates and sales variables
- Integrated online portal for tracking
- Real-time data visualization
- Tight alignment to business needs
- Improved training and document management
T-Mobile US is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG and provides wireless voice, messaging, and data services.
- Broad range of plans
- Data history needs and retrospective calculations
- Sub-standard daily processing times
- Complex reports
- Manual data manipulation
- Excessive reliance on data mining for standard reports
- Migrated T-Mobile to a managed services model on Varicent
- Delivered against a pre-defined set of SLAs and deliverables
- Streamlined technical configuration and enhancements
- Extended to operational support, including ticket resolution and dispute management
- Agile adopted.
Exploring Varicent for your SPM Needs?
Contact us for a Discovery Session for us to understand your business needs. Our team can then give you a tailored demo to show how other customers use Varicent to automate their commission operations.
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