Case Study: Implementing IBM ICM at Harmonics Inc

Why Harmonic Inc chose Spectrum?

After comparing the cost of a system that would increasingly be misaligned with their business strategy, against the cost of outsourcing this work to Spectrum, Harmonic decided to leverage Spectrum’s Managed Services offering.

What Harmonics Inc has to say

“Spectrum re-implemented our IBM ICM system when the original implementation stopped meeting business needs. Since 2014, Spectrum has become our trusted partner on all technical and operational aspects of our IBM / ICM landscape. Team Spectrum brought solid technical and domain experience with large scale complex commission systems. We are delighted to have Spectrum as our Partner.”

– Karl Mosgofian, Vice President and CIO, Harmonic, Inc.

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