Harmonics Inc Case Study

Implementing IBM ICM at Harmonics Inc

In 2011, Harmonic Inc, decided to deploy IBM ICM (then Varicent) to automate commission operations. They engaged one of the IBM’s certified partner for the initial implementation. The system went live, with some delays, but then business needs changed significantly. The system, as implemented, was unable to meet the needs. Having experienced the quality of work from this partner, Harmonic released an RFP, and this time decided to engage Spectrum to reimplement the system.

Spectrum took on the re implementation project in 2013, and completed the project within 4 months.

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Every year Spectrum issues a resource guide for organizations researching sales performance management vendors. We’ve just released the Top 5 SPM Vendors – Updated for 2020.

The market for SPM software is crowded, with more than a dozen vendors competing fiercely. For those considering new SPM software, the process of evaluating every one of these vendors can become overwhelming. And there is no single vendor who stands out as an obvious winner.

Our report is intended to give you a jump start on your search for the SPM software vendor who most closely fits your needs. This year’s report includes Optymyze, Oracle, SAP, Varicent and Xactly (listed alphabetically).

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